THE BRINK’S DIFFERENCE
Extensively Trained Security Personnel
Brink’s is a full service provider –
sales, installation, monitoring and customer care are handled by trained
Brink’s security personnel. They are extensively trained both
in the classroom and on the job. This type of in-depth training helps
create a consistently high level of quality in every aspect of our
relationship with customers. From the day of home security system
installation through ongoing monitoring and follow-up customer care,
every Brink’s Home Security customer can rest ssured
that prompt and dependable service is just a phone call away. It is
our hard-working home security professionals who truly define Brink’s
Home Security and uphold its solid reputation.
Our Direct Sales Representatives (DSRs) attend Brink’s
University – a week-long extensive home security training seminar.
The classes educate the DSR’s on home security, how your home
could be vulnerable and how to recommend the best security equipment.
They also learn how to present a live demo with a working model of
the security system. From start to finish, they learn every aspect
of Brink’s
Home Security’s dedication to providing rapid response and peace
of mind, 24 hours a day. All Brink’s Home Security Canada DSR’s
are background checked, licensed and bonded by the Attorney General
of British Columbia.
Brink's Home Security Installation Technicians are
thoroughly trained and versed in home security system installation
and maintenance procedures through extensive Alarm Installation Courses
and ongoing Brink's field and classroom training. This type of in-depth
training helps ensure a consistently high level of quality in every
aspect ouf our relationship with customers. Brink's Technicians arrive
in clearly marked company trucks and show identification. All technicians
are background checked, licensed and bonded by the Attorney General
of British Columbia.
Our alarm monitoring professionals are trained specifically in how to respond quickly and correctly to each alarm. They know that every alarm is an important one. They are trained to remain calm in emergency situations.
The protection of your family and home is the number-one priority of every security professional at Brink's Home Security.
The Brink’s Home Security standard and premium keypads are made
to exacting quality specifications and use a design that assures ease
of use. Most actions require only one touch, including the ON, MOTION
OFF, INSTANT and EMERGENCY buttons. Other home alarms can require
complicated button sequences to use the keypad.
VIEW KEYPAD DEMONSTRATION
On Button
Activate the home alarm by simply pressing the “ON” button.
Motion Off Button
Deactivate the motion sensor when pets or residents are moving inside the home by simply pressing the “MOTION OFF” button.
Instant Button
Setting the “INSTANT” feature requires only one touch as well. This feature immediately triggers the home alarm upon intrusion detection.
Options Button
This button allows you to test, customize and receive information about the status of the home alarm.
One-Touch Emergency Buttons
The Brink’s keypads are also equipped with one-touch emergency buttons for fire, medical and police. In the event of an emergency, you can trigger the alarm by pressing the fire, medical or police emergency button.
Fire emergency*
When pressed, the fire emergency button activates the fire alarm. The siren sounds and a signal is sent to Brink’s Alarm Monitoring Center. Brink’s Home Security, in turn, notifies the fire department, then calls you to verify the alarm**.
Medical emergency
When pressed, the medical emergency button activates the medical alarm. The keypad beeps, but the siren does not sound. Brink’s Home Security calls you to verify the alarm. If no one answers the call, Brink’s contacts the emergency agency.
Police emergency*
When pressed, the police emergency button activates the main alarm. The siren sounds and a signal is sent to Brink’s Alarm Monitoring Center. Brink’s calls you to verify the alarm, then notifies the police department
| Before You Decide, Compare | |||
|---|---|---|---|
| Question to Ask When Selecting a Security Company | BRINK’S | OTHER | |
| 1 | Is your company member of the Better Business Bureau? | YES | |
| 2 | Is your company a member of CANASA (Canadian Alarm and Security Association)? | YES | |
| 3 | Is your company Installation Quality (I.Q.) certified? | YES | |
| 4 | Is your company and its employees licensed and bonded by the Attorney General of BC? | YES | |
| 5 | Does your monthly monitoring fee cover service 7 days a week, 24 hours a day? | YES | |
| 6 | Do you have a business license in each city and municipality that you do business in? | YES | |
| 7 | Does your company have “Alarm Verification” procedures in place to help limit false alarms? | YES | |
| 8 | Does the alarm system offer panic buttons for fire, police and ambulance? | YES | |
| 9 | Is your monitoring facility listed by UL or ULC? | YES | |
| 10 | Is the alarm system easy to use and understand? | YES | |
| 11 | Does the alarm system offer a “cancel button” on the keypad to help reduce false alarms? | YES | |
| 12 | Is your company a full service provider? (install, service and monitor the alarm system?) | YES | |
| 13 | Is your company’s primary focus Residential Security? | YES | |
| 14 | Does your company offer a Lifetime Move Policy? | YES | |
| 15 | Does your company use dedicated 1-800 fiber optic phone lines for monitoring purposes? | YES | |
| 16 | Does your company process all required permits (electrical / alarm ) on my behalf? | YES | |
| 17 | Is the monthly monitoring rate fixed for the term of my agreement? | YES | |
| 18 | Is your company an Authorized Dealership Representing another company? | NO | |
Now ask yourself this question: Was the company representative professional and were you provided with all the information required?
*Not available in commercial or multifamily installations.
** In some jurisdictions, the verification call is made prior to calling the fire department.
** In some jurisdictions, the verification call is made prior to calling the fire department.
Brink's Home Security® respects your right to privacy and is committed to protecting the confidentiality and privacy of any personal information it collects uses and discloses about you in the course of doing business. If you would like to know more about our privacy practices, please contact our Privacy Officer at 1-800-229-7263. ©2007 Brink’s Home Security Canada.